Every service · one delivery standard
What we do and how we deliver it
Seven areas of work, one delivery standard: a written proposal, a private repository under our control, tests, documentation and a 12-month warranty.
- 7
- areas of work
- 12
- month defect warranty
- 17
- years of experience
- EU
- data hosting
Service index
Which one is your job?
- 01Custom SoftwareScalable, maintainable applications shaped around your actual business processes.
- 02Web PlatformMultilingual, SEO-first corporate and commercial web platforms with admin tooling.
- 03Mobile AppiOS and Android products from one codebase, store submission included.
- 04E-CommerceCross-border stores with multi-currency, tax and shipping rules built in.
- 05SaaSSubscription, multi-tenant, billing and metering ready SaaS products.
- 06AI ProductsLLM assistants, document processing and workflow automation, measurable and auditable.
- 07UI/UX DesignFrom research to design system: Figma delivery, component library and accessibility.
- 08Software supportWe provide standard support during working hours. For large projects, we plan our dedicated 24-hour support package separately.
- 09Annual software maintenanceWe plan post-delivery maintenance work under an annual agreement with a defined scope and clear responsibilities.
The part that never changes
Whichever service you pick, these are always there
Price and timeline change with the project; the way we work does not. The six points below are part of the contract on all seven services.
A written, numbered proposal
Scope, assumptions, delivery plan and price in one document. We never start work on a verbal agreement.
On all seven services
A private repository under our control
The code sits in a private GitHub repository controlled by Paradigma7 from day one; complete, maintainable source code is handed over at delivery.
On all seven services
Automated tests
Critical flows are covered by unit and end-to-end tests; every delivery reaches you through CI.
On all seven services
Documentation and training
Setup, operations and admin use are written down, then walked through with your team in a live session.
On all seven services
12-month defect warranty
Defects found after delivery are fixed at no cost, with response times written into the contract.
On all seven services
Hosting inside the EU
Data stays within the European Union; GDPR compliance is designed in from the start.
On all seven services
Process
How an engagement actually runs
Five steps from the first call to the warranty period. Each step leaves something in writing, so you never have to guess where things stand.
- Day 1
01
Intro call
45 minutes on the need, the systems you already run and the budget range. If we are not the right fit, we say so on that call.
- 3–5 days
02
Proposal and scope
You receive a numbered proposal with scope, assumptions, delivery plan and a fixed price.
- Week 1
03
Contract and kickoff
Contract, repository, environments and your client-portal account are set up; communication moves to one channel.
- Every two weeks
04
Build and demo
We work in two-week cycles. Every cycle ends with a working build and a short demo.
- Launch + 12 months
05
Launch and warranty
Release, training and handover, followed by a 12-month defect warranty and defined support times.
Frequent questions
What clients ask before the proposal
How do you set the price?
Once the scope is clear we quote a fixed price. If the scope is still open, we suggest a short paid discovery first — its output is yours to keep, wherever you go next.
What is your minimum engagement?
We generally do not take on projects shorter than four weeks. For smaller needs we offer standard support during working hours and an annual maintenance agreement.
Who owns the code?
You do. When payment is complete, the source code, design files and every account are transferred to you. We never leave you locked into us.
Will you take over an existing project?
Yes. We start with a one-week code and infrastructure review and hand you the risks and the cost of taking it over in writing. You are free to stop there.
Which languages do you work in?
Turkish, English, German, Italian, French, Dutch and Spanish. Contract, documentation and weekly calls all run in the language you choose.
Is 24-hour support included in every project?
Standard support runs during working hours. For large projects, a dedicated 24-hour support package is offered separately.
Does the annual maintenance agreement include 24-hour support?
The annual maintenance agreement does not by itself mean 24-hour support. The support scope and any dedicated package terms are set out separately in the agreement.
Are the 12-month warranty and annual maintenance the same service?
No. The bug-fix warranty covers defects in the scope that was delivered. What annual maintenance covers is defined separately, and new features are planned separately.
Not sure which service you need?
A short call usually settles it. Tell us what you are trying to do and we will pick the right starting point together.